Evaluaciòn del uso de chatbots E IA generativa en la consulta y elaboraciòn de artìculos cientìficos por aprendices: Un estudio cualitativo

Abstract

With a mainly qualitative approach, the use of chatbots and generative artificial intelligence (GAI) is analyzed as support in the consultation and writing of scientific articles by students at the Administrative Management Center. Evaluating dimensions such
as the perception of usefulness and satisfaction and the impact on learning and academic development, with a sample of 200 students and 50 teachers for the study of macro dimensions and a sub-sample of 25 students and 2 teachers for a deeper look into
the categories, the research uses semi-structured interviews and ethnographic observation to evaluate the advantages and limitations of these tools in learning. Trust and reliability in AI are some of the results that stand out, as well as the interaction and
ease of use with great speed and accessibility of information provided by chatbots, and the capacity of the GAI in the generation of data management and analysis of the same. However, risks are also identified, such as excessive dependence that directly influences creativity and analysis, and a decrease in analytical processes of the information found. The study suggests that while these tools
can enhance learning, it is essential to promote a balanced use that encourages critical thinking and self-authorship. Recommendations include ethical guidelines, training in responsible use of AI, and continuous feedback strategies that analyze aspects of ethics and perceived transparency. The research indicates that while these tools can enhance learning, it is crucial to promote a balanced use that promotes critical thinking in their research ecosystem and the impact on learning and academic development.