Análisis y diagnóstico estratégico del Centro de Gestión Tecnológica de Servicios: un ejercicio de prospectiva tecnológica

Abstract

The strategic prospective and long-term vision, in the organizational field and in the development of the territories, has been taking greater force in recent decades, due to the constant changes that directly or indirectly impact the development of an organization or territory, to the need to guarantee sustainability over time and to the low capacity of forecasting of some areas of knowledge to offer models that conform to reality and make their forecasts accurate. These reasons justify more and more the use of prospective models in the strategic planning of organizations and territories worldwide.

Thus, this document presents a strategic diagnosis based on the implementation of prospective methods, which contributes to the assertive confrontation of the social, economic and technological challenges faced by the Service Technology Management Center (CGTS) Regional Valle as a training center for SENA. In turn, this exercise is part of the prospective work that has been carried out in this training center for the construction of a Technological Development Plan with a 2019-2029 horizon that represents a commitment to continuous improvement over the institutional planning exercise where establish strategies, strategic projects, alliances that allow compliance and articulation between each of them.