Keywords
PMO
CPMO
taxonomy of contractual issues
PMI PMO
CPMO
taxonomía de temas contractuales
PMI
CPMO
taxonomy of contractual issues
PMI PMO
CPMO
taxonomía de temas contractuales
PMI
How to Cite
Marmolejo-Carrasco, D., & Del Rio Cortina, A. (2021). Contract claims management team as a governance component of energy infrastructure projects in Colombia. Informador Tecnico, 85(2), 230–245. https://doi.org/10.23850/22565035.3577
Abstract
Energy infrastructure projects in Colombia present contractual claims constantly. Traditionally, the project team and its director oversee handling these claims, without being experts in contractual, legal, or claim management issues. In the cases in which these claims are managed by the legal departments of the organizations, there is a lack of expertise regarding claims management, focused on the characteristics of the projects and the needs of the project teams. The objective of the article is to analyze the importance of setting up contractual claim management teams for energy infrastructure projects as a component of governance. In this exploratory research, we applied content analysis by the application of the software Maxqda Pro-2019 to representative cases of contractual claims, complemented by the review of articles from specialized journals. We located forty-eight cases in de-centralized related entities of the mining and energy sector in Colombia and reviewed seven documents in Science Direct, with the criteria of “Energy + Contracts”, “Energy + Projects ", And" Projects + Claims ". As relevant results, it was generated a taxonomy of ten topics that show the importance of the proposal of the claims management team, and it was analyzed the relevance of the creation of the project claims management office (CPMO).
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